University Of Sussex Health Centre

Health Centre, Falmer, Brighton, East Sussex, BN1 9RW 643 reviews

Reviews

Recommend
Involvement
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Staff
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Page 52 of 101
 
1st December 2022


I have always received excellent care from the nurses and doctors at the practice. They care about their patients and follow up regularly when I have been unwell. They are respectful and very professional to patients and nothing is too much trouble to them.

Suggested improvements
Long wait on phone lines to get through to make an appointment can be frustrating.

Experience
Involvement
Cleanliness
Staff
Appointment
 
30th November 2022


I had an appointment with Jo Fawcett regarding birth control and she was so lovely and helpful! I have a lot of health anxiety (in terms of side effects) but she was so patient with me and was overall amazing! I was even able to schedule another appointment for a separate issue but she was happy to listen to my concerns! As someone who is currently overwhelmed having someone like Jo listen to my stressed rambling will forever be appreciated :)

Suggested improvements
N/A

Experience
Involvement
Cleanliness
Rating not given.
Staff
Appointment
 
30th November 2022


Simply the best! Wonderful practice!

Suggested improvements
Can’t think of anything

Experience
Involvement
Cleanliness
Staff
Appointment
 
30th November 2022


Dr jan was so helpful, I feel like sometimes I never get heard and he really listened and understood me and you could tell he cared for me and wanted to do the best he could to make me better

Suggested improvements
Nothing I can think of

Experience
Involvement
Cleanliness
Staff
Appointment
 
24th May 2022


I had an appointment to have the IUD coil fitted and was very nervous about the procedure, but the nurses Jo Fawcett and Sara Cozens did the most amazing job of calming me down and reassuring me. Throughout the process they talked me through it and distracted me by asking me questions about other things. Jo Fawcett made the process quick and as painless as possible, giving me all of the information without overwhelming me, whilst Sara Cozens held my hand throughout. At one point I was getting very nervous and panicky, and she started to chat to me which completely took my mind off of it and made it far less painful and uncomfortable. I am so grateful to them for giving me such a good experience, and I think Sara Cozens is going to be an amazing nurse!

Suggested improvements
N/A

Experience
Involvement
Cleanliness
Staff
Appointment
 
 

Page 52 of 101

University Of Sussex Health Centre was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Short link to review University Of Sussex Health Centre: http://iwgc.net/ejg3d

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